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Issue occurring in Aether Raids
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Thank you for playing the Fire Emblem Heroes game.

We have confirmed an issue occurring during the Chaos season in Aether Raids.


During the Chaos season in Aether Raids that began on 6/21, some players are experiencing an issue where their Tier level is not being carried over from the previous season but is being set to level 1 instead.
As a result of this issue, some players are being put at a disadvantage in their first Defense battle of the season having been given incorrect Teams and Structures. Note that once you complete a battle (attack or defense) your Tier and Lift will be updated to the correct levels.

To make up for the disadvantage some players are being put in, we will set all rewards for this season (Rank, Tier and Defense) so that all players who have played it will receive the best possible rewards at the end of the season.

We thank you for your patience and hope you continue to enjoy playing Fire Emblem Heroes!